The Company
FOREWORD
B.I.T.S is an Australian–owned company specialising in information technology (IT) solutions to corporate and government clients since 1996. BITS is committed to providing a complete and professional networking solution. BITS commands satisfaction.
HISTORY
B.I.T.S was first
established in March 1996. Our research showed us that many of
our fellow support providers were under performing and not
fulfilling the promises and commitments they were making. It is
pitfall that many in the industry seem to get caught in, perhaps
because of the high demand for skilled IT people. We see a great
deal of improvement for small to medium sized businesses that
are not getting the support they need. As a result, our focus is
to support these businesses with our policy of “We Come To You”
ensuring that our customers get the kind of specialised support
they need. We specialise in the set up and support of business
computing. It is with great confidence that we look forward to
getting your call and providing your business with "Computer
Assistance” you need.
FUTURE
BITS
plans to become the technical solution provider for local
business and become the friendliest IT service available while
continuing to build upon our existing customer base. Our profile
will shift to networking and internet based solutions for
business. Furthermore, we will continue to develop new
relationships with the industry’s leading vendors, therefore
ensuring the best possible prices and product availability while
providing office technology solutions.
MISSION STATEMENT
To apply
our market experience as being your one-stop supplier for
providing integration and technical support services as a
proficient systems integrator serving local markets.
Services
-
All Services are availbale on bulk hour and may be purchased as SERVICE LEVEL AGREEMENT (SLA)
Products
We
sell services to small and medium sized businesses. Our focus is
to support exclusively these businesses with our policy of “We
Come To You” ensuring that our customers get the kind of specialised support they need, not some half measure scenario
where our customers like yourself are forced to bring hardware
in for support because you are tied to our location.
This has been achieved because we do not regard ourselves as a
traditional retail, shop-front focused support provider.
Importantly, what this has led to is lower pricing because we do
not have to carry large stock levels on our shelves, and we have
avoided employing shop floor sales staff, passing further
savings again onto our customers.
BITS IT designs, installs and maintains end-to-end IT infrastructure and networks for small to medium-sized enterprises. Our goal is to help our clients to not only outsource IT problems, but to insource IT solutions. With your network managed by BITS IT you will:
- Access industry-leading technical expertise.
- Sharpen your focus on your core business.
- Increase your internal IT efficiency.
- Stay current with cutting edge technology.
Our personnel
represent the cream of today's IT professionals and
include Microsoft Engineers, each with a proven track record of
providing support to major organisations. At all times
you can feel confident that your network is
functioning at peak performance or, if a problem
should arise, a trained professional is on the
case to solve the problem.
If your IT network has grown beyond 20 desktop PC's,
and is complicated by the need for a number of
servers, routers or databases. BITS IT has the skills,
the experience and the resources to deliver an
unprecedented new level of confidence,
cost-effectiveness and control for your organisation.
